Frequently asked questions
Clear, straight answers to the questions we hear most: what we do, and how we can help your business do better online.
Can you run an AI model locally at our premises so that data does not leave the company?
Yes. We deploy open-source models on your server or in a private cloud in the EU, so neither queries nor documents go out to public services. Deployment includes setting up access, logging and backups. We choose the solution according to the hardware you have and how fast you need answers…What are SPF, DKIM and DMARC?
If you want to make sure that your e-mails do not land in the spam folder, think of it as trying to get into a very exclusive party. Except that this time, instead of relying only on your charm and an invitation, you have to prove that you have a…Who runs the agent and looks after it once it is deployed?
We can run and monitor it for you, or hand it over to your IT team with documentation and training. During operation we track the error rate, costs and the cases the agent returned to a human, and fine-tune it accordingly. When the inputs change – say a partner reformats…How long does it take before the agent actually starts working?
You receive a proposal and a quote within five working days of the intro call. For smaller tasks, the first working version runs on your real data within a month. A more complex agent connected to several systems takes longer, but even then we work in stages so you can…Who owns the code, prompts and data from the project?
You do. The source code, prompts, evaluation sets and all data remain yours, and we hand them over together with documentation. We do not lock you into a platform of our own, so you can take the solution in-house or hand it to another supplier at any time.Komu patří vytrénovaný model a data, se kterými pracujeme?
Model i všechna data, na kterých je postavený, zůstávají vaše. Nic nesdílíme s třetími stranami ani nepoužíváme pro trénování jiných projektů – pracujeme čistě jako dodavatel na vaší infrastruktuře nebo v prostředí, na kterém se předem domluvíme.What if digitalisation failed for us in the past?
That is a common starting point for our cooperation. Usually the software was not what was missing, but rather the setting up of processes, an owner of the change and training for people – which is why the team went back to spreadsheets and e-mails. So first we find out…Who owns the source code and the data?
You do. The data is always yours and we hand over the source code as part of the delivery unless we agree otherwise. We do not lock you into a solution you cannot leave.What happens if we do not deal with the AI Act?
In addition to the risk of fines, you run the danger of deploying systems that will later be prohibited or will require costly modifications. Setting the rules for AI correctly right at the start will save you costs in the future.Where does AI genuinely save time in company processes today?
Most of all where work involves text and documents: searching company guidelines and contracts, preparing answers to repeated queries, extracting data from invoices and orders, checking inputs and summarising long materials for management. The prerequisite is access to up-to-date company data and clearly defined boundaries for what AI may and…Kde běží náš agent a opouštějí naše data firmu?
Podle toho, co si vyberete. Agenta umíme provozovat na vašem serveru nebo ve vašem cloudu, s modelem běžícím v EU nebo přímo u vás. Když použijeme komerční model, řekneme vám předem, co přesně do něj odchází, a citlivé údaje umíme před odesláním nahradit zástupnými hodnotami. Zpracování osobních údajů ošetříme smluvně.What will you need from us at the start of the project?
What helps most is an idea of the problem you want to solve and access to the relevant data – the documents, databases or systems the model is supposed to work with. We take care of the rest, including the technical setup.
