What if digitalisation failed for us in the past?

That is a common starting point for our cooperation. Usually the software was not what was missing, but rather the setting up of processes, an owner of the change and training for people – which is why the team went back to spreadsheets and e-mails. So first we find out what can be salvaged from the original solution and what is better replaced. Then we proceed in small steps that people can take on board, and we measure the benefit as we go.